Managed IT Support

Relax ... we will take care of IT

Many businesses often take their computers for granted… until they have an unexpected incident that destroys the customer database or shuts down the entire office. Remember the old adage "..a stitch in time save nine!" Yes that even applies to technology today! Why wait until a virus disrupts your business when a small investment can make sure you are protected!

Why choose Managed IT Support?
What is included?
Where do you start?

Improved reliability -your systems are constantly monitored to optimise performance and prevent faults.

Reduced downtime - because we have an up-to-date picture of your network and computers we can resolved issues more promptly and with minimal disruption to your business.

Cost effective support – our pro-active IT support maximises productivity and minimizes costly breakdowns. Also, the fixed monthly payments allow you to budget for unexpected break-downs which will occur and often at the most inconvenient time!

Peace of mind – because we take responsibility for keeping your computers and network running reliably and securely you can enjoy total peace of mind.

Single Point of Contact - we can help manage your IT services and IT vendors by being your technical spokesperson to ensure your needs are met. This saves you loads of time because often vendors try to confuse and up-sell their services and products to a level you do not need for the business.

Performance monitoring - we can pinpoint hardware that is about to fail, schedule its replacement which saves unnecessary downtime.

Backup monitoring - your products, services and customer data are your most valuable assets - we help you ensure that you won't loose it by implementing a backup & recovery process that suits your business.

System optimisation - regular checks are performed to make sure everything is running at its peak.

System patching - all your systems are regularly updated and patched.

Priority Service - our Managed IT Support clients receive priority scheduling.

Audit Reports - our audit reports list all changes in your IT infrastructure such as new software and out of date services like anti-virus.

Ongoing IT Auditing - ongoing hardware and software auditing - know what your IT assets are.

Regular meetings - this is to make sure that everything is running at its peak.

That's an easy question!

First contact us for your FREE IT AUDIT. We will then schedule an on-site visit when we will run our audit software that will provide you with an inside view of your computer and network assets.

System structure.

Preliminary asset list.

Any critical security issues.

Needs assessment and budget.